Forward Deployed AI Engineering
Your AI,finally inproduction.
Lumelia sends engineers inside your company to turn stalled pilots and manual workflows into running systems. Six to eight weeks. Measured.
Discuss a Production AI Sprint ↗The demo
went well.
- 01The prototype has no owner.UNOWNED
- 02The workflow runs on spreadsheets.MANUAL
- 03The integrations were never built.NOT WIRED
- 04Nobody defined what “working” means.UNDEFINED
- 05Nothing was ever measured.UNMEASURED
“We don’t need another pilot. We need the thing to run.”
— every COO we have worked with
Four causes of death.
Four countermeasures.
Built on clean data.
The demo ran on a sample CSV. Production runs on your records — duplicates, typos, edge cases.
Week one, we build on your real data. The ugly records are the spec.
No owner after the demo.
The vendor shipped a prototype and left. Nobody inside owns the outcome.
An engineer on your floor, accountable to a number you both signed.
No path through compliance.
Legal and IT discovered the project in month four. It never recovered.
Approval gates, audit trail and rollback — designed on day one.
Nobody defined “working”.
Without a baseline, every result is an opinion. Opinions don’t get budget.
KPIs signed at kickoff. Measured in production. Reported after delivery.
Eight weeks.
One workflow.
Shipped.
What it is not
- ✕a proof of concept
- ✕a discovery workshop
- ✕a strategy recommendation
- ✕a shadow tool
- GATE 01Weeks 1–2
Mapping & baseline
We sit with your operators. We watch the work, not the org chart. We count what the workflow costs today — and we sign the number we will move.
- GATE 02Weeks 3–5
Build on real data
Real records, real edge cases, real integrations — CRM, ERP, email, databases. No sandbox. No sample CSV.
- GATE 03Weeks 6–7
Validation with your team
Your operators run it on live volume. Confidence thresholds and approval gates are tuned with them — not for them.
- GATE 04Week 8
Deploy & monitor
Production. Monitoring, alerting, audit trail, rollback. We stay on site until the signed number moves.
Wherever the work
is still manual.
- 01Sales operationsQuotes, pricing checks, CRM hygiene — drafted, verified, logged.
- 02Document processingOrders, invoices, KYC files — extracted, validated, filed.
- 03Customer supportTriage, resolution, escalation — with a human gate where it matters.
- 04ReportingNumbers assembled nightly from your systems — not rebuilt by hand.
- 05Internal operationsThe workflow your team maintains with spreadsheets and goodwill.
Wires into what you already run.
CRM · ERP · email · sheets — no rip-and-replace
- SAP
- Salesforce
- HubSpot
- Sage
- Excel
- Outlook
- Sheets
- Zendesk
- Slack
- Gmail
+ your internal tools, databases and legacy systems — read & write.
The human stays
in charge.
Approval gates
High-impact actions wait for a named human. The system proposes; your team disposes.
Confidence thresholds
Below the threshold, it escalates. Never guesses. The threshold is tuned with your operators.
Audit trail
Every decision logged: input, output, confidence, approver. Readable by compliance, not just engineers.
Rollback
One switch returns the workflow to manual. Reversibility is a feature, not a failure.
2,400 orders a month,
typed in by hand.
25 min
per order, typed by hand · 0% automated
Week 12 — in production3 min · 92%
per order · no human touch
Week 0 — the baseline
Fourteen people spent their days copying orders from emails and PDFs into the ERP. Twenty-five minutes per order. Errors found by customers. A pilot built by a vendor the year before had never touched real data.
Weeks 1–8 — the sprint
Two Lumelia engineers moved into their office. They mapped the real workflow, built on real orders — including the ugly ones — wired the ERP and the mailbox, and put a human gate on anything unusual.
Week 12 — the measure
One month after deployment, we measured again, on live volume. The team didn’t shrink — it finally does the work it was hired for: exceptions, suppliers, customers.
92%
of orders now processed without a human
25→3
minutes per order, before → after
WK 12
when it was measured — in production, not in a demo
Measured in production, week 12 — baseline signed at kickoff. Client anonymized under NDA.
“For the first time, a number we signed was a number we got.”
The founder’s word
“A system that holds.”
“SMEs don’t need more tools. They need execution to hold, without depending on a few overwhelmed people. So growth stops getting lost along the way.”
“I’ve learned that the systems that work are the ones that leave nothing to chance. Absolute clarity. Infinite patience. Total rigor. These aren’t just values — they’re the DNA of every sprint we deploy at your company.”
−64%
processing time per file
- —0 SLA breaches since launch
- —Delivered in 8 weeks
- —Full audit trail for compliance
43%
of tickets resolved without a human
- —−71% backlog in the first month
- —Delivered in 7 weeks
- —Human gate on refunds and churn signals
We work from your floor,
not from a slide deck.
Questions, answered
before you ask.
SYS.STATUS: READY
Bring us the workflow
that never made it.
Response within 48h — an engineer, not a sales deck.